Pixels & Purrs Terms and Conditions

Effective Date: May 6, 2026 

INTRODUCTION

Welcome to Pixels & Purrs. These Terms and Conditions ("Terms") constitute a legally binding agree ment between you (the "Client," "you," or "your") and Pixels & Purrs ("Company," "we," "us," or "our"). By accessing our website (www.pixelsandpurrs.com), engaging our services, or utilizing our software tools, you agree to be bound by these Terms.

SERVICES

Pixels & Purrs provides comprehensive digital growth solutions designed to streamline operations and increase reach for small and medium-sized businesses. Our services include, but are not limited to:



  • AI Websites: Custom-built sites utilizing artificial intelligence for personalized visitor experiences.
  • Mobile Apps: Development focused on ROI and customer engagement.
  • SEO & Hyper Local SEO: Visibility strategies for local and global search.
  • Social Media Management: End-to-end brand management and content strategy.
  • Advertising: Targeted SEM, PPC, and social media ad campaigns.
  • CRM & Workflow Automation: Software solutions to consolidate sales funnels and automate operations.
  • AI Receptionist: Automated voice and text tools for instant lead handling.
  • Marketing Consulting: Fractional CMO services and AI-driven business insights.
  • Analytics & Reporting: Data tracking and simplified performance dashboards.

LICENSES AND RIGHTS

To ensure the success of our partnership, the Client agrees to:

  • Provide accurate, timely, and complete contact information, data, content, and feedback as re quired.
  • Warrant that all materials provided to us (images, copy, trademarks) are owned by the Client or properly licensed.
  • Maintain the security of any account credentials provided for CRM or platform access.
  • Comply with all applicable local, state, and federal laws regarding their business operations.
  • Not use our services for illegal or unethical purposes.
  • Not interfere with or disrupt our platforms, or attempt to access restricted areas without permissions.
  • Not scrape, copy, or reverse-engineer our systems.


FEES, PAYMENTS & REFUNDS

  • Fee Structure: Services are billed as agreed upon during the onboarding process or as outlined in a specific Statement of Work (SOW).
  • Monthly Services: Subscription-based services (SEO, Social Media, CRM, etc.) require a 30-day written notice for cancellation.
  • Non-Refundable Fees: Setup fees, one-time development costs, and annual software licenses are non-refundable.
  • Taxes: Clients are responsible for all applicable sales or use taxes.



THIRD-PARTY SERVICES

  • AI Integration: Our services utilize advanced AI tools. While we strive for radical transparency, the Client acknowledges that AI-generated content and insights are based on evolving algorithms and should be reviewed by the Client for accuracy.
  • Third-Party Platforms: We often integrate with third-party tools (e.g., Google Ads, Meta, Twilio). Your use of these tools is subject to their respective terms of service. Pixels & Purrs is not liable for service interruptions or policy changes initiated by third-party providers. This includes third-party payment processors.


CONTENT AND INTELLECTUAL PROPERTY

You retain ownership of content supplied to us. You grant us a limited license to use it solely to deliv er contracted services.


You must ensure any content you provide does not infringe on third-party rights. We reserve the right to remove or refuse any content that violates these Terms or applicable laws.


Our services utilize Artificial Intelligence to generate content, code, and insights. While we strive for high quality, AI-generated outputs may occasionally contain inaccuracies or similarities to other works. The Client is responsible for final review and approval of all AI-generated deliverables. Pixels & Purrs does not guarantee that AI-generated content is unique or eligible for copyright protection. Pixels & Purrs may use licensed stock or AI-generated content; it is your responsibility to review and confirm usage rights.

WEBSITE COMPLIANCE AND ACCESSIBILITY

The Client is responsible for determining their specific legal obligations regarding digital accessibility (e.g., ADA, European Accessibility Act). Pixels & Purrs offers accessibility features, but the final respon sibility for legal compliance rests with the Client. We are not liable for non-compliance resulting from inaccurate instructions or the Client’s failure to scope for specific accessibility standards.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Pixels & Purrs and its representative, Stephanie Simons, shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, da ta, or business opportunities. Our total aggregate liability for any claim arising out of these Terms shall not exceed the total amount paid by the Client to Pixels & Purrs during the three (3) months im mediately preceding the event giving rise to the claim. 

INDEMNITY

The Client agrees to indemnify, defend, and hold harmless Pixels & Purrs and its employees from any claims, damages, or legal fees arising out of the Client’s breach of these Terms, infringement of third party rights, or misuse of the services provided.

TERMINATION & ASSET TRANSFER

We reserve the right to suspend or terminate services at our discretion, if you fail to make timely pay ments or otherwise breach these Terms. Upon termination by either party, provided all outstanding payments are settled, Pixels & Purrs will facilitate a standard export or transfer of the Client’s website content and design files by written request. Please note that proprietary AI tools, CRM configurations, and specific software integrations remain the property of Pixels & Purrs and may not be transferable. This policy ensures that while our platforms are proprietary, your brand's digital presence and content remain yours to take if we part ways.

FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our control, including natural disas ters, strikes, cyberattacks, or third-party service interruptions.

NOTIFICATIONS AND UPDATES

We may update these Terms at any time. We will notify active Clients of material changes via email or our platform. Continued use of our services constitutes acceptance of the updated Terms.

GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, United States. Any disputes arising from this agreement shall be resolved exclusively in the state or federal courts located in Minnesota.

ATTRIBUTION AND BACKLINKS

Pixels & Purrs reserves the right to include a small "Designed by Pixels & Purrs" credit (or similar phrasing) in the footer of any website we create, host, or manage. This credit will include a live hyper link to www.pixelsandpurrs.com. The Client agrees not to remove, obscure, or modify this attribution without our express written consent.

CONFIDENTIALITY

Both parties agree to keep any proprietary information, trade secrets, or sensitive business data shared during the partnership confidential and will not disclose it to third parties without consent, ex cept as required by law.

CONTACT DETAILS

For questions regarding these Terms, please contact:


Pixels & Purrs

Attn: Stephanie Simons

Address: 202 N Cedar Ave Ste 1, Owatonna, MN 55060

Email: stephanie@pixelsandpurrs.com